The Arrangers - Colorado Destination Management and Event Planning...Since 1969

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Program Evaluation
Thank You for Working with The Arrangers DMC!

At THE ARRANGERS, we are constantly striving to provide quality services for our valued clientele. Our aim is to be the best convention and corporate service company in the country. To help us achieve this goal, please take a few moments to fill out our critique and submit it to us.

Name of Company or Association:
Dates and Services Provided:
Contact Email:

Please rate our service on a scale of 1 to 5, with 5 representing excellent; 4 good; 3 satisfactory; 2 poor; and 1 unsatisfactory.

Sales Team/Process:

1. Promptness in sending requested information

Unsatisfactory			Excellent
1	2	3	4	5	N/A

2. Creativity in the events and or services suggested

Unsatisfactory			Excellent
1	2	3	4	5	N/A

3. Ability to work within your requested budget

Unsatisfactory			Excellent
1	2	3	4	5	N/A

4. Listening to your needs and helping you make the best decisions
for your program

Unsatisfactory			Excellent
1	2	3	4	5	N/A

5. Providing solutions to meet your program goals and objectives

Unsatisfactory			Excellent
1	2	3	4	5	N/A

Please share any additional comments on your Sales person or the Sales process:

Operations Team/Process:
1. Communication and transition from Sales to Operations

Unsatisfactory			Excellent
1	2	3	4	5	N/A

2. Requests, changes and additional needs were responded to in a
professional and efficient manner

Unsatisfactory			Excellent
1	2	3	4	5	N/A

3. On-site program staff were knowledgeable, responsive and
courteous to you and your guests

Unsatisfactory			Excellent
1	2	3	4	5	N/A

4. Program was executed as described in the contract

Unsatisfactory			Excellent
1	2	3	4	5	N/A

5. Final invoice was clear, accurate and received in a timely manner

Unsatisfactory			Excellent
1	2	3	4	5	N/A

Please share any additional comments on your Operations person or the Operations process:

Please rate your overall experience with The Arrangers.

Unsatisfactory (1)
Poor (2)
Satisfactory (3)
Good (4)
Excellent(5)

The Arrangers are best at:

The Arrangers could improve:

Are there any Arrangers staff members you would like to note for outstanding performance:

Please provide a brief testimonial of our services:

May we list you as a reference and or quote your comments from above? Yes No

The Arrangers is proud to be a partner in the DMC Network, an alliance of premier DMCs around the world. Members must meet annual compliance standards in the areas of client satisfaction, insurance coverage, financial stability, professional affiliations and ongoing education. Please share your future program destinations; we will be pleased to provide excellent referrals to you.

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Program Evaluation
Thank You for Working with The Arrangers DMC!

At The Arrangers we constantly strive to provide the highest level of Destination Management Services. To help us maintain our high standards, please take a moment to complete our Program Evaluation Form. Thank you again for allowing The Arrangers to partner with you on your recent program.

Please do not share this information with the appropriate parties, I have submitted it for owner/management only.